What Is a Facilities Maintenance Job Description?

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What Is a Facilities Maintenance Job Description?

If you’ve ever wondered who’s behind the scenes keeping buildings safe, functional, and compliant, it’s the facilities maintenance team. In Sydney’s competitive commercial environment, these professionals play a crucial role in ensuring retail outlets, medical centres, and retirement facilities stay operational 24/7.

But what exactly does a facilities maintenance job description involve?

At Aurora Group Services, we provide 24/7 facilities maintenance services across NSW. In this post, we break down the responsibilities, skills, and industries where this role is most valuable—and how our team is setting the standard in Sydney.

What Is a Facilities Maintenance Technician?

A facilities maintenance technician is responsible for the upkeep, repair, and preventive maintenance of commercial buildings and infrastructure. The goal is to ensure all building systems—from HVAC and electrical to plumbing and safety—function efficiently, safely, and legally.

They’re the first responders when something breaks, and the proactive experts preventing it from happening in the first place.

Typical Facilities Maintenance Job Description

A facilities maintenance technician or manager may be tasked with:

🔧 Key Responsibilities

  • Performing preventative maintenance on HVAC, plumbing, and electrical systems

  • Handling emergency repairs for lighting, locks, leaks, or power outages

  • Ensuring compliance with NSW building codes and Australian safety standards

  • Coordinating with contractors and specialists (e.g. for escalators, medical devices)

  • Conducting regular site inspections and risk assessments

  • Maintaining logs of repairs and inspections for audits or asset tracking

  • Responding to after-hours callouts and 24/7 emergency issues

  • Managing work orders using CMMS (Computerised Maintenance Management Systems)

Required Skills for Facilities Maintenance Jobs in Sydney

✅ Technical Skills:

  • Proficiency with power tools, plumbing tools, and diagnostic equipment

  • Strong understanding of building systems: HVAC, fire, electrical, water, gas

  • Ability to read blueprints and building schematics

  • Trade certification in carpentry, electrical, plumbing, or air conditioning is often required

  • Familiarity with NSW compliance standards and OHS requirements

✅ Soft Skills:

  • Strong problem-solving and diagnostic ability

  • Good communication—especially for explaining technical issues to non-technical people

  • Reliability under pressure, especially during emergency repairs

  • Strong time management and task prioritisation

What Makes a Great Facilities Maintenance Team?

At Aurora Group Services, we believe a strong facilities technician is part technician, part strategist, and part hero.

Here’s what we provide that makes our FM team different:

  • ✅ Fully licensed trades across all disciplines (electrical, plumbing, carpentry, etc.)

  • ✅ 24/7 mobile support vehicles for Sydney-wide rapid deployment

  • ✅ Clean, uniformed, and professional presentation on all jobs

  • ✅ Real-time job reporting, so clients know what’s done and what’s next

  • ✅ Deep understanding of retail, medical, and aged care sectors in NSW

📌 Explore our Facilities Maintenance Services →

Facilities Maintenance in Retail, Medical, and Aged Care

🛍 Retail Maintenance Jobs

  • Fixing damaged storefronts or signage

  • Emergency response for power or plumbing issues

  • After-hours callouts for minimal business disruption

🏥 Medical Facility Maintenance

  • Preventive maintenance for HVAC (air quality)

  • Testing and maintaining emergency lighting and power

  • Ensuring clinic compliance with healthcare regulations

🧓 Retirement Facility Maintenance

  • Keeping lifts, pathways, and rails safe

  • Adjusting HVAC systems for comfort

  • Handling small tasks like leaks, lighting, and general repairs with empathy